Please send an email to service@zink.bike with a cancellation request.

You will get a link via email or contact us directly at service@zink.bike and we'll get you the info you need.

Worldwide.

Not yet, but we are planning on having that option early 2025.

Stuff happens sometimes—if your package gets lost or arrives damaged, don’t sweat it. Contact us ASAP at service@zink.bike, and we’ll sort it out. We’ll work with the shipping carrier to get you a replacement or refund, depending on what works best for you.